Here at Glasses Complete we offer an extensive range of designer frames and sunglasses at amazing prices
What Does The Price Include?
All glasses come complete with
- Single vision lenses made to your prescription
- Original brand case & cloth
- 12 months warranty
- Brand authenticity guaranteed.
* Please note; an additional charge may apply to high/complex prescription lenses [non-stock].
Your order will be immediately analysed and then processed by our team of optical professionals, which include a qualified Optometrist and dispensing optician. Glasses are sent via Royal Mail or courier service, depending on your choice. International rates are also available.
Postage Rates:
Prices for up to 3 items:
Domestic rates:
- Royal Mail tracked 48 with signature [default/FREE for orders over £99] – £4.95
- Royal Mail 1st class recorded – £5.95
- Royal Mail guaranteed next day – £8.95
International:
- Royal Mail signed for – £13.95
- Courier – £29
UK DELIVERY:
Delivery time is usually 7 to 10 working days, complex orders could potentially take longer to complete. If any items are out of stock, you will be duly notified via email or telephone and whether your delivery time is to be consequently affected. If you request a ‘Tracking Reference’ it will be sent to you via email.
The cost of Special Next Day Delivery is; £7.95.
A signature will be required on receipt. If you are unavailable to accept your package, the delivery driver may leave a calling card with instructions on how and where to collect your package or arrange re-delivery. With special next day delivery service your goods are completely insured against any loss during transit/delivery.
Note: If your order is required for a certain date, please email us at dispatch@glassescomplete.co.uk to request this.
WORLDWIDE DELIVERY [Outside U.K]:
If you request a ‘Tracking Reference’ it will be sent to you via email.
International delivery time is approximately one to two weeks worldwide and usually within one week for Europe based deliveries.
When you place an order you have an option to specify a specific delivery address, we suggest you have it delivered to a work address rather than a home address, as deliveries are only made between 9am and 5pm, and may require a signature on receipt.
Once your parcel has arrived in your country, according to normal procedure, it will automatically be passed on to the local/national postal service of the recipient country.
If you are unavailable when your parcel is delivered, the delivery driver may leave a calling card with instructions on how and where to collect your package or arrange re-delivery.
Note: If your order is required for a certain date, please email us at dispatch@glassescomplete.co.uk to request this.
RETURNS
We guarantee your satisfaction with a full 100% money back guarantee. If you do not like your glasses you can return them to us within 14 days and we will;
- credit your account for the total cost of the frames minus £10 and any lens extras, if glasses were purchased including the standard single vision or fashion wear lenses.
- for any other frame/lens combination, we will refund the full cost of the frames. (We cannot refund the cost of lenses or any additional coatings that may have been added as this is a tailor made/customised item).
Note: We do not reimburse postage when returning any items.
Please send your return to:
Glasses Complete
14 Hulton district centre
Little Hulton
Worsley
M28 0AU
United Kingdom
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